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Personal Service |
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Heritage
Insurance Group, Inc. is a firm of proven
professionals, caring and conscientious people; the
kind of people you can depend on.
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Our primary objectives are:
- To be honest and fair in all our dealings
- To be interested in people and their problems
- To treat the client's needs as if they were our
own
We are
committed to a higher standard of excellence in all
that we do, and to establish a firm relationship of
mutual trust and service with each of our
clients. |
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Privacy Policy |
I.
Introduction:
As a current customer of Heritage
Insurance Group, Inc., we would like to take
this opportunity to both thank you for your
business and to share with you with you the
importance our agency places upon protecting
the privacy of information we gather from
you in accordance with applicable state and
federal laws.
Heritage Insurance Group, Inc. is a member
of the financial services industry and, as
such, our agency has been and continues to
be subject to federal and state privacy laws
regarding the collection and exchange of
your information. The following is Heritage
Insurance Group, Inc.'s privacy policy
regarding the customer information we
collect. Contained in this privacy policy
you will find (1) an explanation of the
types of information Heritage Insurance
Group, Inc. collects from our clients and
the means used to collect such information,
(2) an explanation of how Heritage Insurance
Group, Inc. shares the information collected
from our clients, and (3) an explanation of
how Heritage Insurance Group, Inc. protects
client information.
II. Information we collect and the means
used to collect:
Heritage Insurance Group, Inc. collects
information about our customers that is
necessary to provide those services usual
and customary to independent insurance
agents. Heritage Insurance Group, Inc.
collects this necessary information from the
following sources:
- Information we receive from you on applications or other forms; this
information may include, but is not limited to, your name, address, and date of
birth.
- Information about our client's transactions with us; this information may
include, but is not limited to, claims and payment history.
- Information we receive from a consumer-reporting agency; this information
may include, but is not limited to, a driving record or insurance score report.
To collect customer information
from the above-stated sources, Heritage
Insurance Group, Inc. may use the following
means of communication to gather
information: written, in-person, telephone,
facsimile, electronically, and online.
III. How we share client information with
non-affiliated third parties:
We do not share information about our
customers or former customers with
non-affiliated third parties other than a s
permitted or required by law. For example,
Heritage Insurance Group, Inc. may share all
of the information listed above with
non-affiliated third parties for, including
but not limited to, the following reasons:
- Information that is necessary to service
or process the insurance needs of our
clients, in a manner that is consistent with
the usual and customary services provided by
independent insurance agents. Such usual and
customary services provided by Heritage
Insurance Group, Inc. to its customers
include but are not limited to underwriting,
shopping the renewal, rating, placement, and
providing quotes for insurance that is
germane to the coverage the customer places
with our agency.
- Information that is necessary to protect
the confidentiality or security of our
client's records.
- Information that is necessary to resolve
client disputes or inquiries
- Information that is required by
individuals or entities who are assessing
our legal compliance.
- Information that is required for
Heritage Insurance group, Inc. to comply
with the law.
- To an actuarial or research organization
for the purpose of conducting actuarial or
research studies.
- Information that is necessary to protect
against or prevent fraud, unauthorized
transactions, claims, or other liability.
IV.
How we share client information with
affiliated parties:
We do not share client information with any
affiliate.V. Our practices regarding
information confidentiality and security:
We maintain physical, electronic, and
procedural safeguards to guard your
information. These safeguards include but
are not limited to the following:
- We restrict access to nonpublic personal
information about our clients and former
clients to those employees who need to know
that information in order to assist in
providing services or products to the
customer.
- We will punish any employees who
impermissibly share client information.
- We use a secure Internet and e-mail
provider to protect the confidentiality of
electronic communications.
Heritage Insurance Group, Inc. appreciates
your business and in order to continue
building upon that relationship we believe
it is necessary, not only from a legal
standpoint, but also as a sound business
practice that our customers understand the
care our agency uses in handling your
information. Heritage Insurance Group, Inc.
will continue to monitor the effectiveness
of this privacy policy. |
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